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BTW In The News

We have been very busy lately and have had some of our cases covered in the national papers. Please see below some recent cases we have worked on.


Our Client David, 35, an engineer from Aberdeen, had a critical illness claim refused by Legal & General on the grounds that he had failed to disclose health issues.

Insurers promise to look after you and your family if you get sick but, in reality, can be working hard behind the scenes to refuse payouts when you need them most.

Evidence shows that some insurance firms scour your medical records for signs of conditions to which you were oblivious, in order to decline your claim.

Read The Full article here -

The Guardian

'I had cancer – but my insurer tried to wriggle out of paying'.

When our client heard just days after her daughter’s wedding that she had an “aggressive” form of kidney cancer and major surgery was inevitable, she was comforted that at least she had a “critical illness” insurance policy taken out with Zurich eight years earlier.

But she had to endure two years of “shocking, disgraceful and unacceptable” behaviour as Zurich, she says, attempted to “wriggle out of paying a genuine claim”.

Read The Full article here -

Sunday Mail

Acadamic Ali Rizavi is determined to get one of Britain's biggest insurers to play fair and deliver him full financial justice following the murder of his mother while on a trip to Pakistan nearly six years ago.

Royal London has consistently played hardball with 40-year-old Ali since he made a claim on two of its life policies that his mother – Dr Raazia Ajmal – took out three years before her death.

Read The Full article here -

Meet Jan Our Top Insurance Denial Claims Expert

Jan is a leading insurance denial claims specialist. She represents injured, disabled and bereaved families with compassion and sensitivity. With extensive experience in handling these matters, she has now become one of the UK's leading solicitors dealing with critical illness denial and life insurance claims.

Having gained front line experience in representing clients who've had claims on their critical illness or life insurance refused, Jan first became involved in this area when her own partner was diagnosed with terminal cancer and his critical Illness claim was denied. Despite difficult personal circumstances, she fought the decision of her insurers and the claim was won in record time. Jan has passion for representing others in the same position. She has now assisted a large number of clients who have had their claims denied with great success.

Contact Details

Telephone No: 0151 677 3333
Fax No: 0151 604 1703

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