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Having been given the run around by my insurance company for months asking me for one thing and another, I was seeing no light at the end of the tunnel, this was all becoming very frustrating. What I thought would be a simple critical illness claim, 9 months down the line it was nothing of the sort, I then decided that I needed some professional help to get answers and a decision either way.

I called a number of firms specialising in Critical illness claims and having spoken to Jan I was instantly taken back by her passion to fight such cases, she was very understanding and above all very keen to help. Without looking any further I asked Jan to help and sent her the requested information.

Two weeks later I had a call from my insurance company that they had agreed to the claim, I was very grateful to Jan she was so helpful during this stressful time.

If you have a problem with an insurance claim then I would recommend BTW, you are in safe hands and in the knowledge they will fight your cause as if it was their own.

Mr Khera,